South Shore Internal Medicine Associates – FAQ

What are your hours of operation?
Our office hours are Monday – Friday 9:00AM – 5:00PM. We do offer 24 Hour On-Call Coverage.

Do I need an appointment?
Yes. An appointment is needed to assure the provider is able to see you.

What do I bring to my appointment?
Please bring your insurance card, photo identification, and form of payment to each appointment.

Do I have to pay at time of visit?
Yes. A co-payment and payment of any outstanding balance is due at the time of your visit. The amount, if any, depends on the insurance carrier. A surcharge of $25.00 is charged to your account if co-payment is not made at the time of visit.

Do we accept new patients?
Yes. We do accept new patients into the practice. Our specialty physicians are available for new patient consults for cardiology, gastroenterology, and rheumatology. We are also accepting new primary care patients.

Do you accept most insurance plans?
Most major insurance plans are accepted. To verify, contact your insurance provider directly by visiting your provider’s website or calling the telephone number listed on your insurance identification card.

Do you need a referral before making an appointment?
No. You must schedule an appointment with a specialist before contacting your primary care physician for a referral. Only some health plans may require a referral. Please contact your insurance provider to learn about your coverage.

How do I request my medical records to be released?
You must fill out a medical release form that can be obtained from our office. You may mail or fax the medical release form back to us and your request will be processed. There is no fee for processing your request.